Privacy policy
Privacy Policy
iMAX UAE
Dubai, United Arab Emirates
Effective Date: July 1, 2026
Last Updated: July 20, 2026
At iMAX UAE ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, make a purchase, create an account, or otherwise use our services.
By accessing or using https://imaxuae.com, you agree to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of information when you interact with our website.
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
Payment Information
Payments made through our website are securely processed by Paymob and other trusted payment partners. iMAX UAE does not store your complete credit or debit card details.
Order Information
- Products purchased
- Order history
- Delivery details
- Returns and refund requests
Device & Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Website activity
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Process secure payments
- Arrange shipping and delivery
- Provide customer support
- Manage returns and refunds
- Send order confirmations and shipping updates
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
- Send promotional emails and offers (only if you have opted in)
Shipping Information
To fulfill and deliver your orders, we may share your name, phone number, and delivery address with our logistics partner, Jeebly, or other trusted delivery partners.
Your information is shared only for the purpose of completing your delivery.
Cookies
Our website uses cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance your shopping experience
- Measure marketing campaign performance
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
Sharing Your Information
We value your privacy and do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties when necessary, including:
- Payment providers (such as Paymob)
- Shipping and logistics partners (such as Jeebly)
- Shopify and website service providers
- Analytics and marketing service providers
- Government authorities when required by applicable law
Shopify Services
Our online store is powered by Shopify.
Shopify provides the e-commerce platform that enables us to sell our products and services. Information you provide may be processed by Shopify to facilitate secure payments, order management, website functionality, and fraud prevention.
To learn more about Shopify's privacy practices, please visit:
Data Security
We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
- Process your orders
- Provide customer support
- Comply with legal and tax obligations
- Resolve disputes
- Enforce our policies
When your information is no longer required, it will be securely deleted or anonymized.
Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Request a copy of your personal information
To exercise any of these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for children, and we do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child, we will promptly delete such information.
International Data Transfers
Your information may be processed or stored in countries outside your country of residence through trusted service providers such as Shopify and payment providers.
We ensure that any such transfers are handled with appropriate safeguards and in accordance with applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.
Any updates will be posted on this page with a revised Last Updated date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
iMAX UAE
Dubai, United Arab Emirates
Website: https://imaxuae.com
Phone: +971 55 265 3549
Email: imaxmobilesuae@gmail.com