Terms of service

Terms & Conditions

iMAX UAE
Dubai, United Arab Emirates

Effective Date: July 1, 2026
Last Updated: July 20, 2026

Welcome to iMAX UAE. These Terms & Conditions govern your use of our website, https://imaxuae.com, and all products and services offered through it. By accessing our website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order.

2. Products & Availability

We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However:

  • Product colors may vary slightly due to screen settings.
  • Product availability is subject to stock.
  • We reserve the right to discontinue or modify products without prior notice.
  • We may limit quantities purchased per customer or order.

3. Pricing

All prices displayed on our website are in United Arab Emirates Dirhams (AED) unless otherwise stated.

Prices may change without prior notice. The price charged will always be the price displayed at the time your order is placed.

Shipping charges, taxes, or promotional discounts will be shown during checkout where applicable.

4. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Accept or decline any order.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Limit or refuse quantities purchased.
  • Cancel orders due to pricing errors or stock availability.

If an order is cancelled after payment has been received, the amount will be refunded to the original payment method.

5. Payment

We accept secure online payments through Paymob and other supported payment methods.

Cash on Delivery (COD) is available for selected locations within the United Arab Emirates.

For COD orders:

  • Payment must be made in full upon delivery.
  • Repeated refusal of COD orders may result in restrictions on future COD purchases.

6. Shipping & Delivery

Orders are processed as quickly as possible.

Estimated delivery times are provided for convenience and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Customs or government regulations
  • Events beyond our control

We are not responsible for delays caused by third-party shipping providers.

Delivery services are provided through trusted logistics partners, including Jeebly.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

We currently offer:

  • 7-day return period
  • Free return pickup for approved returns
  • Refund after product inspection

For complete details, please refer to our Refund Policy.

8. Customer Accounts

If you create an account, you are responsible for:

  • Keeping your login credentials secure.
  • Maintaining accurate account information.
  • All activities carried out using your account.

We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Videos
  • Website design
  • Icons

is the property of iMAX UAE or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, or distributed without prior written permission.

10. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or viruses.
  • Interfere with website security.
  • Copy or misuse website content.
  • Use automated tools to scrape or extract website data without permission.

Violation of these Terms may result in suspension or termination of access.

11. Third-Party Services

Our website may include links or integrations with third-party services.

We are not responsible for the content, policies, or practices of third-party websites or services.

Use of third-party services is subject to their own terms and privacy policies.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described in our Privacy Policy.

13. Limitation of Liability

To the fullest extent permitted by law, iMAX UAE shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website
  • Product delays
  • Service interruptions
  • Data loss
  • Technical issues
  • Third-party services

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

14. Warranty Disclaimer

All products and services are provided "as available" unless otherwise stated.

Except where required by applicable law, iMAX UAE makes no warranties regarding uninterrupted website availability or error-free operation.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

16. Changes to These Terms

We may update these Terms & Conditions at any time without prior notice.

Any updates will be published on this page with the revised Last Updated date.

Continued use of our website after changes have been published constitutes acceptance of the updated Terms.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

iMAX UAE
Dubai, United Arab Emirates

Website: https://imaxuae.com
Email: Contact@imaxuae.com
Phone: +971 55 265 3549